HWHR Customer Reviews

1,000+ Five Star Reviews. Go Check Them.

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A perfect 5.0 across 350+ Google reviews, plus 650+ more on Yelp. Not a selected handful. Every review, five stars. Everything below is quoted word for word, with the reviewer’s name and the platform it sits on, so you can go verify any of it yourself.

Call: (312) 661-2770 Read the Reviews

5.0

out of 5 on Google

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Every single one, five stars

A perfect score at this volume is rare in home services. That is the whole reason this page exists.

350+

Google reviews

650+

Yelp reviews

Two Platforms, One Family

Where the Reviews Actually Live

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Both links go straight to the live listings. Neither one is a screenshot we control.

Google reviews.

350+ Google reviews

Perfect 5.0 rating

Filed under Hot Water Heater Repair Chicago. This is the Google Business Profile a Chicago homeowner sees in the map pack when they search for water heater repair. Every review on it is five stars.

Open the Google Listing
Yelp reviews.

650+ Yelp reviews

Filed under Fast Plumbing 247

Fast Plumbing 247 is the family’s original company and the older listing, so two decades of Yelp history sits there rather than under the HWHR name. Same family, same crews, same trucks.

Open the Yelp Listing

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1,000+ five star reviews across both platforms

Counts are rounded down. Verified as of July 2026 and rechecked every quarter.

Read Them Below

Word for Word

Real Reviews from Chicago Homeowners

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Quoted exactly as written, typos and all. Nothing here is trimmed to make it read better.

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Talked me out of a new water heater

“I spent time troubleshooting my water heater with Claude. Claude highly recommended I call Jim. I called Jim and texted him photos of my water heater. Jim called me right back and told me to check the power outlet on top of the water heater. Turns out it was loose and when I plugged it back in, it restarted the water heater. It was such an easy fix. I appreciate that Jim gave me a simple idea and was completely genuine in his helpfulness. He could have told me I needed a brand new water heater but he had me try other options first. I will definitely be using this company in the future. Honest, super reliable and genuine!”

Jane M Google review

Honest advice

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Big problem handled same day

“Jim was professional, on time and fair in price. We had a big problem with our hot water heater needing to be replaced And he jumped right on it. He Replaced the hold with the New with no problems whatsoever and it’s running great. Highly recommend!”









Buck Russell Google review

Tank replacement

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Quote in the morning, installed by noon

“I contacted Jim for a water heater installation, and he was able to provide a quote and come out the very next morning. He was knowledgeable, professional, and completed the installation quickly. He took the time to answer all of my questions and made sure I understood everything throughout the process. I would highly recommend Jim to anyone in need of water heater services.”





Nick Google review

Tankless installation

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Moved the washer and dryer to reach it

“Jim was fabulous from start to finish! Quick responses over text, price was affordable, speedy replacement of water heater but also thorough (also had to remove and reconnect my washer/dryer unit to get to the water heater which was easy for him), nice chat! Would highly recommend.”








Sarah Bartley Google review

Tank replacement

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Beat six other quotes

“So glad i called this company for a new hot water heater. Such a fast and professional install and serviceman. I did my research and the final price was between 700 to 2000 dollars less than the other 6 quotes. I can’t recommend this company enough !! AAA”









John Shirey Google review

Tank replacement

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Caught what the original contractor missed

“Jim was referred to me and he came at very short notice to fix my broken water heater. He was professional, knowledgeable, and super efficient. Not only did he fix that, he also identified an issue in the installation by the original contractor and addressed that too! He charged a fair and reasonable price. Highly recommend him and will definitely call again in the future!”





Alison Ernst Google review

Repair

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22 year old unit swapped in about an hour

“My 22-year old water heater had been struggling lately, so I contacted HWHR for a free estimate on repairs or replacement. Within minutes I was contacted by Jim and in no time, had scheduled him to come out to replace with a new unit. He was honest and upfront about all costs, and installed the new unit in about an hour. Highly recommend!”






Vince Coraci Google review

Tank replacement

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Replaced on very short notice

“Jimy did a fantastic job replacing our water heater on very short notice. He was professional, straightforward, reliable, and made the whole process smooth and stress-free. We really appreciated his quick response and quality work. Highly recommend, and we will definitely be using his services again in the future!”







Frankie DaPonte Google review

Same day service

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Diagnosed by text, no charge

“Super practical dude. No hot water in my house. Thought the heater or burner was gone. Sent him some pics and explained the problem, shared screenshots l, ran some diagnostics all on the phone / via text: Told me it all looks fine and hot water should be back within the hour. And sure it was. Spoke to other folks who wanted to charge 200 to diagnose and another one who wanted to just quote and replace the whole heater! Appreciate the no-rip off”




Gaurav Vadera Google review

Phone diagnosis

Read All 350+ on Google

Ready to Be the Next One?

Call and a person picks up, 7am to 9pm. Text a photo of the unit and you will have a price before we ring the bell.

Get Hot Water: (312) 661-2770
Emergency hot water service worker: beautiful female plumber on a call, gesturing to contact for home repair or leak fix.

The Work Behind the Words

Same Jobs, Photographed

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Reviews are what people said. These are the basements they said it about.

Reviews | water heater repair chicago Reviews | water heater repair chicago

Before

After

Lincoln Park, Tank to Tankless

Old tank pulled and replaced with a wall mounted unit. Endless hot water and the floor space back.

Reviews | water heater repair chicago Reviews | water heater repair chicago

Before

After

Bucktown, Swapped for Efficiency

Aging tank replaced with a new high efficiency Rheem. Better energy use and steady hot water at every tap.

Reviews | water heater repair chicago Reviews | water heater repair chicago

Before

After

Lincoln Square, Mounted Tankless

Bulky tank swapped for a compact wall mounted unit. Heats on demand, so nothing is spent on water nobody uses.

See More Before and After Projects
Tech performing an electrical check on a tankless water heater.
Fast plumbing 247 logo.

Powered by Fast Plumbing 247

Why the Yelp Reviews Say a Different Name

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HWHR operates under Fast Plumbing 247, the family’s original company. Two generations, one trade, same crews and same trucks.

Fast Plumbing 247 is the older listing, so two decades of Yelp history sits there while the Google reviews sit under HWHR. If you are cross checking us and the names do not line up, that is the only reason. You will also see it inside the reviews themselves, where the same techs get called Jim, Jimmy, and Matt.

Both companies work on water heaters and nothing else.

More About the Family

Contact Us

Get Your Free Estimate

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Schedule your free inspection today. Our licensed plumbers will assess your water heater and provide a detailed estimate for repairs or replacement at no cost to you.

Fill out the form. One of our reps will reach out to get your inspection scheduled.